Privacy Policy Overview
How zyvanauri collects, uses, and protects your information
Introduction to Our Practices
This policy describes how zyvanauri collects, uses, and protects your personal information when you interact with our services. We prioritise your privacy in compliance with Australian law.
Please review this document carefully to understand your rights and how we handle your data. You can contact us with questions or for more information at any time.
What Data We Collect
We collect information you provide directly and data that helps us improve our services, such as communication records.
Directly Provided Information
- • Contact details, such as your name, email address, and phone number
- • Information shared during consultations, calls, or via forms
- • Feedback or inquiries you submit through our website
- • Your preferences and communication choices
- • Documents or materials provided for reviews
Automatically Collected Data
- • Browsing activity on our site, such as page visits and session data
- • Browser details, device type, and settings information
- • Usage logs that help us maintain site functionality
- • Cookies and tracking data (see Cookie Policy)
- • Access timestamps and IP addresses
How We Use This Data
Your data is used to respond to inquiries, provide services, improve user experience, and meet legal obligations.
- • Responding to and managing your requests
- • Providing tailored advice and communications
- • Improving our consultation and site processes
- • Ensuring site security and technical support
- • Complying with legal and regulatory obligations
- • Maintaining records for review and quality assurance
- • Sending service updates and information
Our Commitment: We do not sell your personal information. Your data remains confidential and is never shared without your consent except as required by law.
Sharing Your Information
We may share data with trusted service providers only for service delivery and compliance purposes, not marketing.
Service Providers Used
We use reputable vendors for secure data storage, site maintenance, and client support. All follow strict confidentiality procedures.
Legal and Regulatory
Your information is disclosed if required to comply with applicable legal or regulatory obligations.
Anonymous Statistics
Aggregate data may be collected to track site trends, but it does not identify you individually.
Your Rights and Options
You may request access, correction, or deletion of your information at any time by contacting us. There are additional rights under the Privacy Act.
- • Right to access your stored personal data
- • Right to request corrections or updates
- • Right to ask for your data’s deletion
- • Right to request transfer of your data
- • Right to object to processing of certain data
- • Right to restrict processing under some conditions
Contact us to exercise your privacy rights or request more details on how we use your data.
Information Security
We take steps to safeguard your personal data and maintain confidentiality in line with industry best practices.
Technical Protections
- • Firewall and network security protocols implemented
- • Encrypted transmission for sensitive data
- • Routine vulnerability and risk assessments
- • Secure user authentication measures in place
Organisational Safeguards
- • Staff receive regular privacy training
- • Strict internal access controls apply
- • Privacy checks and audits are conducted
- • Incident response plans established and tested
How Long We Keep Data
Personal data is retained only for as long as necessary to fulfil the purpose it was collected for or as required by law.
- • Account details stored for service provision
- • Consultation notes held for quality review
- • Message records kept for follow-up communications
- • Transaction and invoice information securely handled
- • Consent history stored for communication preferences
When data is no longer needed, we securely erase or anonymise it in accordance with regulations.
Transfers Overseas
In rare instances, trusted vendors or partners may handle data outside Australia. Protections are always in place.
- • Vendor contracts support privacy obligations
- • Transfer only if necessary for service delivery
- • Data protected by agreed security standards
- • Compliance with all legal requirements
Cookies and Tracking
Cookies help us enhance site usability and monitor site traffic. Learn more by visiting our Cookie Policy page.
Types of Cookies Used
- • Cookies vital for core website functions
- • Performance tracking for analytics
- • Features to tailor your site experience
- • Improved features for user convenience
You can manage cookie preferences through your browser’s settings at any time.
Policy Updates and Changes
Privacy policy updates will be posted on our site, and significant changes will be highlighted as appropriate.
- • Notice on privacy policy update posted
- • Changes explained in a summary format
- • Affected users contacted directly if required
- • Review recommendation sent with major changes
We encourage regular policy review to stay up to date.
Contact for Privacy Questions
For any concerns or requests about privacy, use the contact details or form on our site.
zyvanauri
373 Bay Street, Port Melbourne, VIC 3207 Australia
Phone: +61 7 6030 5029
Email: content@zyvanauri.com
Last updated October 11, 2025
Effective date October 11, 2025